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Our Full Suite of Training

Why Commercial Training?

Sometimes Your Employee Needs Development Now — Not Another Long Programme

Apprenticeships are valuable when an employee needs substantial new occupational learning over a longer period. But not every skills gap requires an apprenticeship. An experienced employee may need focused development in one area, a manager may need support as their responsibilities increase, or an organisation may need capability quickly because the business environment has changed.

Target the Actual Skills Gap

Focus development on what the employee genuinely needs to become better at doing rather than repeating knowledge and experience they already have.

Apply Learning Immediately

Employees use their own organisation, role, customers, processes, team or business challenge throughout the programme so development connects directly to work.

Develop at the Right Level

Start at Foundations, Intermediate or Advanced level depending on existing experience instead of assuming every employee needs the same starting point.

Respond to Change Faster

Develop capability when technology, customer behaviour, organisational priorities, regulation or workforce responsibilities change.

Keep the Workplace Central

Training is designed around practical application so development creates outputs, recommendations and improvement activity that can continue after the programme.

Build a Flexible Development Pathway

Take one focused programme now or progress through several stages when an employee needs broader capability over time.

Focused Workforce Development

Commercial Training Is Not a Lesser Version of an Apprenticeship

The two routes solve different workforce-development problems. An apprenticeship is designed around substantial occupational learning over time. Commercial training can be more appropriate when an employee is already established in their role but has a specific capability gap to address.

It can also support organisations when a responsibility has changed faster than the job description: a marketer is now expected to interpret data, a manager is suddenly leading a larger team, an employee is expected to introduce AI, or a business needs stronger social-value evidence for a tender.

The starting question is therefore not “Which course should we buy?” It is “What does this employee need to become better at doing for the organisation?”

Choosing the Right Route

Start with the Development Need

The length of a programme should follow the capability gap, rather than the capability gap being forced to fit the programme.

Apprenticeship Route

When Substantial New Occupational Learning Is Needed

Apprenticeships provide structured development where an employee needs significant new learning to become occupationally competent.

  • Longer-term structured development
  • Workplace-based occupational learning
  • Employer and training-provider involvement
  • Formal apprenticeship requirements
  • Assessment against an occupational standard
Commercial Training Route

When the Employee Needs Focused Capability Development

Commercial training allows employers to concentrate on the particular skills, knowledge or judgement that an employee needs to develop next.

  • Focused around a defined skills gap
  • Shorter and more concentrated
  • Immediate workplace application
  • No apprenticeship eligibility requirement
  • No end-point assessment requirement
  • Greater flexibility over the starting level
Leadership & Management

Particularly Relevant for Leadership & Management

The need to develop managers has not disappeared because the funding route has changed.

Government funding for new starts on the Team Leader Level 3, Operations Manager Level 5 and Chartered Manager Degree Level 6 apprenticeship standards was withdrawn from 1 September 2026.

Yet organisations still promote people into management. Existing managers still need to improve communication, delegation, performance management, decision making, strategy and change leadership.

Commercial Leadership & Management training gives employers a direct route to continue developing this capability without forcing every manager through the same long programme.

Focused Commercial Training

Develop the Capability Your Organisation Needs Now

Not every employee needs the same development and not every skills gap requires a long programme. Our commercial training suites allow employers to focus investment on the capability their team genuinely needs to strengthen — with practical learning designed around the workplace.

Employer-Focused Development

Start with What Your Team Needs to Become Better At

An employee may already have significant experience but need stronger capability in one specific area. They may need to understand marketing data more effectively, introduce AI responsibly, become a better manager or strengthen the organisation's social-value evidence.

Our commercial programmes are designed so employers can choose the development stage that best reflects the employee's current experience.

Choose a focused package or follow a complete development pathway when broader capability is required.

Commercial Training Suite

Marketing & Digital Growth

Develop marketing capability from customer understanding and strategy through analytics, CRM, SEO, content, campaigns and measurable commercial performance.

Choose the level required
Foundations Intermediate Advanced Complete Pathway
Particularly useful when your team needs to:
  • Move from marketing activity into strategy
  • Understand customers and buyer behaviour
  • Use marketing data to make better decisions
  • Improve SEO, content and digital visibility
  • Connect campaigns to measurable commercial results
Commercial Training Suite

AI & Automation

Develop capability from safe everyday AI use through process analysis and workflow design into practical automation, governance and business transformation.

Choose the level required
Foundations Intermediate Advanced Complete Pathway
Particularly useful when your team needs to:
  • Use AI more confidently and responsibly
  • Improve workplace productivity
  • Identify inefficient or repetitive processes
  • Design better workflows and automation
  • Implement AI with appropriate governance and oversight
Commercial Training Suite

Leadership & Management

Develop managers from first-line people leadership through performance, decision making and organisational capability into strategy, culture and leading change.

Choose the level required
Foundations Management Intelligence Advanced Complete Pathway
Particularly useful when your team needs to:
  • Develop confidence leading people
  • Improve delegation, feedback and communication
  • Diagnose and improve team performance
  • Make stronger management decisions
  • Develop strategic and change-leadership capability
Commercial Training Suite

CSR, Social Value & Sustainability

Develop responsible-business capability from understanding social value through impact measurement into sustainability, ESG, procurement, tenders and credible reporting.

Choose the level required
Foundations Impact & Evidence Advanced Complete Pathway
Particularly useful when your organisation needs to:
  • Build a clearer responsible-business approach
  • Measure outcomes and organisational impact
  • Strengthen evidence for funders or stakeholders
  • Support tenders and procurement requirements
  • Improve sustainability and social-value reporting
Flexible Development

One Programme or a Complete Pathway?

The programmes within each suite are progressive, but employees do not automatically need to begin at Foundations. The right starting point depends on what they can already do confidently and what the organisation needs them to develop next.

Choose one focused programme where the capability gap is specific, or use the complete pathway where the employee needs development across the full subject area.

Not Sure Which Commercial Training Programme Your Team Needs?

Tell us what the employee already does confidently, where the organisation needs stronger capability and what you want them to become better at doing. We can help you identify the most appropriate way to develop your team.

Discuss Your Team Development Needs →
Commercial Marketing Training

Build Marketing Capability at the Level Your Team Actually Needs

Choose focused development at Foundations, Intermediate or Advanced level, or combine all three into one complete Marketing Growth Programme. Each option is designed around workplace application, so employees use their own organisation, customers, data and marketing activity throughout the training.

Stage 1 Understand & Strategise
Stage 2 Measure & Analyse
Stage 3 Implement & Grow
Complete Strategy to ROI
Package 1 · Foundations

Marketing Foundations: From Activity to Strategy

Build the foundations. Understand the customer. Create a marketing strategy that connects everyday activity to what the organisation actually wants to achieve.

4 Days Structured training
£1,180 Per person

What employees will develop

  • Understanding how marketing supports business objectives
  • The 7Ps of Marketing
  • SWOT and SMART marketing objectives
  • AIDA and customer decision-making
  • Customer behaviour and buyer psychology
  • Segmentation and customer profiles
  • Brand positioning and differentiation
  • Value propositions and customer messaging
  • Customer journey thinking
  • Channel and marketing priorities
Workplace Output Marketing Foundations & Strategy Plan including customer profiles, SWOT, 7Ps, positioning, SMART objectives, channel priorities and a Stop / Start / Continue / Improve review.
Package 2 · Intermediate

Marketing Intelligence: Customers, Data & Better Decisions

Move beyond likes, impressions and assumptions. Collect useful marketing evidence, understand what the data is telling you and use it to make stronger commercial decisions.

4 Days Intermediate development
£1,400 Per person

What employees will develop

  • Selecting meaningful marketing KPIs
  • Quantitative and qualitative marketing evidence
  • First-party customer data
  • Website, social, email and CRM analytics
  • Data quality and responsible data collection
  • Conversion rates and customer acquisition
  • Customer journey analysis
  • CRM and lead-management processes
  • Email journeys and nurture activity
  • ROI, ROAS and commercial performance
  • Reporting findings and recommendations
  • Responsible AI support for analysis and reporting
Workplace Output Marketing Intelligence & Performance Dashboard, Customer Journey and CRM Workflow, plus an evidence-led Marketing Performance Improvement Plan.
Package 3 · Advanced

Advanced Digital Marketing: SEO, Content & Multi-Channel Growth

Take strategy into sophisticated digital delivery. Develop SEO, content, paid advertising and multi-channel campaign capability while learning how the different channels work together.

5 Days Advanced development
£1,750 Per person

What employees will develop

  • Content strategy and customer intent
  • Social media strategy and content planning
  • 90-day content planning
  • Search intent and keyword research
  • On-page SEO and website optimisation
  • Local SEO and Google Business Profile
  • Search Console and website performance
  • Website conversion journeys
  • Paid search and paid social advertising
  • CPC, CTR, CPA, ROAS and optimisation
  • Multi-channel campaign planning
  • SEO, content, social, email, CRM and paid media working together
  • AI-supported research, content, analysis and optimisation
Workplace Output Advanced Multi-Channel Marketing Growth Plan including SEO improvements, a 90-day content plan, campaign architecture, paid-media framework, measurement plan and AI-enabled workflow improvements.
Complete Programme · Best Value
Package 4 · Complete Pathway

Complete Marketing Growth Programme: Strategy to ROI

The complete commercial marketing development pathway. Take an employee from marketing foundations and customer strategy through analytics, CRM, SEO, content, paid advertising, multi-channel delivery and commercial performance.

13 Days Complete programme
£3,995 Per person
Complete Workplace Outcome A joined-up Marketing Growth Plan that connects business objectives, customers, data, CRM, content, SEO, paid media, multi-channel delivery and measurement from strategy through to ROI.

Buying Packages 1, 2 and 3 separately would total £4,330. The Complete Marketing Growth Programme brings all three stages together for £3,995 per person.

Everything Included

One Structured Marketing Development Pathway

  • Stage 1 — Marketing Foundations Business objectives, customer behaviour, 7Ps, AIDA, SWOT, SMART objectives, positioning, messaging and marketing strategy.
  • Stage 2 — Marketing Intelligence Data collection, analytics, customer journeys, CRM, email, conversion, ROI, ROAS and evidence-led decision-making.
  • Stage 3 — Advanced Digital Marketing Content, social media, SEO, website optimisation, paid advertising, multi-channel campaigns and responsible AI.
  • Final Integration Bring the strategy, data and digital channels together into one practical implementation and measurement plan for the organisation.
Which Marketing Package?

Start with What the Employee Needs to Be Able to Do

The packages are progressive, but employers can select the level that best matches the employee's current experience and development need.

“They need the foundations.”

Choose Package 1 when somebody is already doing marketing activity but needs stronger customer, strategy and commercial understanding.

“They need to understand the numbers.”

Choose Package 2 when an employee needs to collect better evidence, interpret performance and make decisions using data.

“They need advanced digital skills.”

Choose Package 3 for employees ready to develop SEO, content, paid advertising and sophisticated multi-channel campaign capability.

“We want the complete development pathway.”

Choose Package 4 to develop the complete pathway from strategy and customers through analytics, SEO, campaigns and ROI.

Develop Your Marketing Team

Not Sure Which Marketing Package Your Employee Needs?

Tell us about their current role, experience and the marketing capability your organisation needs to develop. We can help you identify the most appropriate starting point without putting them through learning they already know.

Commercial AI & Automation Training

Build AI Capability from Everyday Use to Business Transformation

Choose focused development at Foundations, Intermediate or Advanced level, or combine all three into one complete AI & Automation Transformation Programme. Employees use their own role, processes, data and organisational challenges throughout the training so learning is connected directly to workplace improvement.

Stage 1 Understand & Use
Stage 2 Analyse & Design
Stage 3 Build & Scale
Complete Transform & Implement
Package 1 · Foundations

AI Foundations: Safe, Effective AI at Work

Use AI confidently. Improve workplace productivity. Understand where AI can create value, where it should not be used and how employees can work with it responsibly.

4 Days Structured training
£1,180 Per person

What employees will develop

  • Understanding what AI is and how it works
  • Generative AI and large language models
  • AI capabilities and limitations
  • Identifying appropriate workplace uses
  • Prompting for better and more reliable outputs
  • Creating reusable workplace prompts
  • AI for writing, research and planning
  • Meetings, reports and document creation
  • AI-supported analysis and productivity
  • Hallucinations and checking accuracy
  • Data protection and confidential information
  • Copyright, bias and responsible AI
  • Human oversight and organisational controls
Workplace Output AI Workplace Use & Productivity Plan including suitable AI opportunities, a reusable prompt library, risks and controls, productivity opportunities and a 90-day implementation plan.
Package 2 · Intermediate

AI & Automation Intelligence: Processes, Data & Workflow Design

Move beyond individual AI use and examine how work actually moves through the organisation. Identify inefficient processes, redesign workflows and determine where automation could create measurable value.

4 Days Intermediate development
£1,400 Per person

What employees will develop

  • Identifying repetitive and inefficient work
  • Finding automation opportunities
  • Recognising duplicated processes and bottlenecks
  • Current-state process mapping
  • Future-state process design
  • Inputs, outputs and decision points
  • Human versus automated activity
  • Understanding organisational data
  • Structured and unstructured information
  • Data quality and automation readiness
  • Workflow triggers, actions and conditions
  • Human approval and escalation points
  • Low-code and no-code automation principles
  • Estimating time, cost and efficiency benefits
Workplace Output Automation Opportunity Map, Current-State and Future-State Process Maps and an AI & Automation Workflow Blueprint based on a genuine organisational process.
Package 3 · Advanced

Advanced AI & Automation: Build, Govern & Scale

Turn workflow designs into practical AI-enabled solutions. Build and test automations, introduce governance, manage organisational change and measure whether implementation actually creates business value.

5 Days Advanced development
£1,750 Per person

What employees will develop

  • Building business automations
  • Triggers, actions and workflow logic
  • Integrating systems and organisational processes
  • AI-enabled workflows
  • Classification and information extraction
  • Automated summarisation and routing
  • AI-supported drafting and decision support
  • Human approval within automated processes
  • Testing and identifying failure points
  • AI risk assessment
  • Governance and accountability
  • Access permissions and human oversight
  • Employee adoption and organisational change
  • Piloting and implementation
  • Measuring time and cost savings
  • ROI, monitoring and continuous improvement
  • Scaling successful automation
Workplace Output AI & Automation Implementation Project including a working pilot or prototype, test plan, risk assessment, governance controls, stakeholder adoption plan, ROI assessment and scale-up recommendations.
Complete Programme · Best Value
Package 4 · Complete Pathway

Complete AI & Automation Transformation Programme: From Opportunity to Implementation

The complete commercial AI development pathway. Take an employee from confident and responsible everyday AI use through process analysis, automation design, implementation, governance and measurable workplace transformation.

13 Days Complete programme
£3,995 Per person
Complete Workplace Outcome A practical AI & Automation Transformation Portfolio connecting safe AI use, productivity, process improvement, data, workflow design, automation, governance, implementation and measurable ROI.

Buying Packages 1, 2 and 3 separately would total £4,330. The Complete AI & Automation Transformation Programme combines all three development stages for £3,995 per person.

Everything Included

One Structured AI & Automation Development Pathway

  • Stage 1 — AI Foundations Understand AI, improve prompting, use AI for workplace productivity and develop safe, responsible approaches to data, accuracy, copyright and human oversight.
  • Stage 2 — AI & Automation Intelligence Analyse inefficient work, map processes, understand organisational data, identify automation opportunities and design improved workflows.
  • Stage 3 — Advanced AI & Automation Build and test automations, integrate AI, develop governance controls, manage adoption, calculate ROI and plan how successful solutions can scale.
  • Final Integration Bring the learning together into an AI & Automation Transformation Portfolio based around genuine workplace opportunities and implementation priorities.
Which AI Package?

Start with What You Need the Employee to Be Able to Do

The programmes form a clear progression, but employers can select the stage that best matches the employee's existing capability and the business problem they are trying to solve.

“They need to use AI properly.”

Choose Package 1 when employees already have access to AI but need to improve prompting, productivity, accuracy and responsible workplace use.

“We need to find what can be automated.”

Choose Package 2 when the priority is analysing processes, reducing repetitive work, understanding data and designing better workflows.

“We are ready to build and implement.”

Choose Package 3 when employees need to build practical automations, integrate AI, manage risk and governance and measure the results.

“We want the complete AI transformation pathway.”

Choose Package 4 to develop the complete capability from safe everyday AI use through process redesign, automation and implementation.

Develop Your AI Capability

Not Sure Which AI & Automation Package Your Employee Needs?

Tell us about their current role, the processes they work with and the capability your organisation wants to develop. We can help you identify the appropriate starting point without putting employees through learning they already understand.

Commercial Leadership & Management Development

Build Leadership Capability That Strengthens People, Performance and Organisational Growth

Choose focused development for new managers, established managers or experienced leaders, or combine all three stages into one complete leadership pathway. Managers work with their own teams, performance challenges, decisions and organisational priorities throughout the training so the development has practical value beyond the classroom. With government-funded new starts on key leadership and management apprenticeship routes now withdrawn, commercial development provides employers with a direct route to keep building the management capability their organisation needs.

Stage 1 Lead People
Stage 2 Improve Performance
Stage 3 Lead Strategy & Change
Complete Manager to Strategic Leader
Package 1 · Foundations

Leadership Foundations: From Managing Tasks to Leading People

Develop the practical foundations needed to move from being responsible for tasks or technical delivery into confidently leading other people. Managers apply the learning to their own role, team and day-to-day management responsibilities.

4 Days First-line leadership development
£1,180 Per person

What employees will develop

  • Moving from colleague or specialist to manager
  • Leadership versus management in practice
  • Understanding responsibility and accountability
  • Leadership styles and adapting approach
  • Adair's Action-Centred Leadership
  • Setting clear expectations
  • Communication and active listening
  • Giving clear instructions and checking understanding
  • Building trust and psychological safety
  • Giving and receiving constructive feedback
  • One-to-one conversations with purpose
  • Delegation and accountability
  • GROW coaching conversations
  • Team motivation and engagement
  • Inclusive and neuroinclusive management
  • Recognising and addressing early conflict
  • Manager wellbeing, boundaries and responsibility
  • Identifying personal leadership priorities
Workplace Output A 90-Day Leadership & Team Improvement Plan covering personal management priorities, team expectations, communication, delegation, one-to-one development and practical measures of improvement.
Package 2 · Management Intelligence

Management Intelligence: People, Performance & Better Decisions

Move beyond day-to-day supervision and develop stronger management judgement. Learn how to diagnose performance, coach people, handle more difficult situations and make better evidence-informed decisions.

4 Days Performance-focused management
£1,400 Per person

What employees will develop

  • Understanding performance versus productivity
  • Identifying meaningful team measures
  • Diagnosing performance problems
  • Capability versus conduct
  • Recognising skills, motivation and workload issues
  • Identifying when process or management contributes to poor performance
  • Evidence-informed management decisions
  • Coaching for performance
  • Developing talent and individual capability
  • GROW coaching in practice
  • Delegation as a development tool
  • Career and progression conversations
  • Preparing for difficult conversations
  • Constructive challenge
  • Thomas-Kilmann conflict approaches
  • Informal conflict resolution
  • Root-cause analysis
  • Managing bias within decision making
  • Responsible use of AI to support management analysis
Workplace Output A People & Performance Improvement Framework including team-performance measures, management diagnosis, development priorities, coaching actions, management interventions and a 90-day improvement plan.
Package 3 · Advanced Leadership

Advanced Leadership: Strategy, Change & Organisational Performance

Develop experienced managers who need to move beyond their immediate team and contribute to strategy, organisational performance, culture, change and commercially informed leadership decisions.

5 Days Advanced organisational leadership
£1,750 Per person

What employees will develop

  • Moving from operational to strategic thinking
  • Translating organisational purpose into priorities
  • SWOT analysis used critically
  • PESTLE analysis
  • Stakeholder analysis and influence
  • Systems thinking
  • Strategic trade-offs and prioritisation
  • Leading with incomplete information
  • Commercial and operational awareness
  • Resource allocation and organisational productivity
  • Identifying process waste and inefficiency
  • Risk-aware leadership
  • Understanding why organisational change fails
  • Kotter and Lewin change approaches
  • Leading through resistance and change fatigue
  • Organisational culture and behaviour
  • Psychological safety and belonging
  • Inclusive and neuroinclusive leadership
  • Power, voice and organisational decision making
  • Responsible AI in leadership and decision making
  • Workforce redesign and organisational adaptability
  • Measuring whether change has created improvement
Workplace Output A Strategic Leadership & Organisational Improvement Plan based on a genuine organisational priority, including diagnosis, strategic priorities, stakeholder considerations, risks, culture, change actions, implementation and measures of success.
Complete Programme · Best Value
Package 4 · Complete Pathway

Complete Leadership & Management Programme: From Manager to Strategic Leader

The complete development pathway for organisations that want to strengthen management capability from everyday people leadership through performance improvement and into strategic organisational responsibility.

13 Days Complete leadership pathway
£3,995 Per person
Complete Workplace Outcome A Leadership & Organisational Improvement Project connecting people, performance, management practice, organisational culture, strategy, change, implementation and measurable improvement around a genuine organisational priority.

Buying Packages 1, 2 and 3 separately would total £4,330. The Complete Leadership & Management Programme brings all three development stages together for £3,995 per person. This creates a saving of £335 per person while providing one connected development pathway.

Everything Included

One Structured Leadership & Management Pathway

  • Stage 1 — Leadership Foundations Build confidence in leading people, setting expectations, communicating clearly, delegating, giving feedback, coaching employees and creating stronger day-to-day management relationships.
  • Stage 2 — People, Performance & Better Decisions Move beyond supervision into stronger performance diagnosis, coaching, talent development, difficult conversations, conflict management and evidence-informed decision making.
  • Stage 3 — Strategy, Change & Organisational Performance Develop strategic thinking, commercial awareness, change leadership, organisational culture, stakeholder influence, inclusion, productivity and responsible use of emerging technology.
  • Final Integration Bring people, performance, process, culture, strategy and change together around a genuine Leadership & Organisational Improvement Project that can continue creating value after the programme.
Which Leadership & Management Package?

Start with What Your Manager Needs to Become Better at Doing

The programmes can be taken individually or as one complete pathway. The right starting point depends on the manager's existing experience, the responsibility they currently hold and the capability your organisation needs them to develop next.

“They are new to managing people.”

Choose Package 1 for supervisors, new managers or employees moving into responsibility for people who need stronger foundations in communication, delegation, feedback and everyday leadership.

“They manage already, but performance needs improving.”

Choose Package 2 to strengthen performance diagnosis, coaching, difficult conversations, conflict management and management decision making.

“They need to think and lead more strategically.”

Choose Package 3 for experienced managers moving into wider responsibility for strategy, organisational culture, change and performance.

“We need the complete leadership pathway.”

Choose Package 4 to develop capability from first-line people management through performance leadership and into strategic organisational responsibility.

Build Your Leadership Capability

The Funding Route Has Changed. Your Managers Still Need to Lead.

Tell us about your manager's current role, their level of responsibility and the people, performance or organisational challenges they need to become more capable of handling. We can help identify the most appropriate commercial Leadership & Management starting point.

Commercial CSR, Social Value & Sustainability Training

Turn Responsible Business Activity into Evidence, Impact and Organisational Value

Choose focused development in responsible business, impact measurement or social value and sustainability, or combine all three into one complete programme. Employees work with their own organisation, activities, stakeholders and evidence throughout the training so the learning contributes directly to real business, charity, procurement and funding priorities.

Stage 1 Understand & Plan
Stage 2 Measure & Evidence
Stage 3 Apply & Report
Complete Strategy to Evidence
Package 1 · Foundations

Responsible Business & Social Value Foundations

Understand what responsible business, social value, CSR and sustainability actually mean. Review what your organisation already does and create a clearer, more structured plan for what happens next.

2 Days Accessible starting point
£590 Per person

What employees will develop

  • Understanding corporate responsibility
  • Social value and organisational impact
  • Sustainability and ESG foundations
  • Environmental, social and economic value
  • Stakeholder identification and engagement
  • Ethical and responsible business practice
  • Sustainable Development Goals
  • Responsible employment and inclusion
  • Community and supply-chain impact
  • Identifying current organisational activity
  • Recognising evidence gaps
  • Creating meaningful objectives
  • Avoiding unsupported sustainability claims
  • Stop / Start / Continue / Improve planning
Workplace Output Responsible Business & Social Value Action Plan including stakeholder priorities, existing activity, evidence gaps, objectives and 90-day improvement priorities.
Package 2 · Impact & Evidence

Impact Measurement & Evidence: Proving the Difference You Make

Move beyond describing what your organisation does. Learn how to measure outcomes, collect meaningful evidence and demonstrate the difference your work makes to clients, funders, communities and other stakeholders.

2 Days Practical evidence development
£590 Per person

What employees will develop

  • Understanding inputs, activities and outputs
  • Outcomes versus longer-term impact
  • Qualitative and quantitative evidence
  • Baselines and meaningful indicators
  • Selecting useful KPIs
  • Short-term and long-term outcomes
  • Collecting evidence proportionately
  • Surveys and stakeholder feedback
  • Case studies and testimonials
  • Participation and progression data
  • Environmental and social measures
  • Building an organisational evidence bank
  • Writing credible impact statements
  • Reporting without exaggerating outcomes
Workplace Output Impact Measurement & Evidence Framework, evidence collection plan, case-study structure and Social Impact Evidence Bank that can be maintained after the training.
Package 3 · Advanced Application

Sustainability, ESG & Social Value: Procurement, Tenders & Reporting

Build the evidence needed for procurement, competitive bids, supply chains, funders and stakeholder reporting. Translate sustainability and social-value activity into measurable commitments that can be monitored and evidenced.

3 Days Advanced commercial application
£885 Per person

What employees will develop

  • Practical ESG principles
  • Environmental, social and governance priorities
  • Materiality and organisational relevance
  • Sustainability and organisational risk
  • Responsible procurement
  • Understanding social-value tender questions
  • Existing evidence versus future commitments
  • Designing realistic measurable commitments
  • Local employment and skills outcomes
  • Apprenticeships and workforce development
  • Community and inclusion commitments
  • Environmental commitments
  • Developing strong case studies
  • Bid and tender evidence banks
  • Sustainability and social-value reporting
  • Evidence registers and dashboards
  • Monitoring commitments after contract award
Workplace Output Social Value & Sustainability Evidence Pack including an evidence register, tender framework, case-study template, commitments tracker, impact-reporting dashboard and implementation actions.
Complete Programme · Best Value
Package 4 · Complete Pathway

Complete Social Value & Sustainability Programme: From Strategy to Evidence

The complete development pathway for organisations that want to understand their responsible-business priorities, measure genuine impact and turn that evidence into stronger reporting, funding applications, procurement responses and tender submissions.

7 Days Complete programme
£1,795 Per person
Complete Workplace Outcome A complete Social Value & Sustainability Evidence Portfolio connecting responsible business strategy, impact measurement, evidence collection, ESG, procurement, tender responses and organisational reporting.

Buying Packages 1, 2 and 3 separately would total £2,065. The Complete Social Value & Sustainability Programme brings all three development stages together for £1,795 per person.

Everything Included

One Structured Social Value & Sustainability Pathway

  • Stage 1 — Responsible Business Foundations Understand CSR, social value, sustainability, ESG, stakeholders and organisational priorities, then create a practical Responsible Business & Social Value Action Plan.
  • Stage 2 — Impact Measurement & Evidence Move from activities and outputs to outcomes and impact. Build meaningful measures, evidence collection processes, case studies and a reusable organisational evidence bank.
  • Stage 3 — Procurement, Tenders & Reporting Apply evidence to sustainability reporting, procurement, bids, tenders and stakeholder communication while creating measurable commitments that can be monitored after award.
  • Final Integration Bring strategy, measurement and commercial application together into one Social Value & Sustainability Evidence Portfolio that the organisation can continue developing after the programme.
Which CSR & Social Value Package?

Start with the Problem Your Organisation Needs to Solve

The programmes can be taken individually or as one complete pathway. The right starting point depends on whether your organisation needs greater structure, stronger evidence or better application of that evidence within funding, procurement and reporting.

“We are doing things, but there is no clear structure.”

Choose Package 1 to understand responsible business and social value, review current activity and create clear organisational priorities.

“We struggle to prove the difference we make.”

Choose Package 2 to develop meaningful measures, collect stronger evidence and communicate outcomes and impact credibly.

“We need stronger evidence for bids, funders or clients.”

Choose Package 3 to connect ESG, sustainability and social value with procurement, tenders, reporting and measurable commitments.

“We need the complete system.”

Choose Package 4 to move from responsible-business strategy through impact measurement to a complete evidence and reporting framework.

Build Your Social Value Capability

Not Sure Which Social Value or Sustainability Programme You Need?

Tell us what your organisation currently does, what evidence you already collect and whether your priority is impact reporting, funding, procurement, tenders or wider sustainability development. We can help you identify the most appropriate starting point.

Why Commercial Training?

Sometimes Your Employee Needs Development Now — Not Another Long Programme

Apprenticeships are valuable when an employee needs substantial new occupational learning over a longer period. But not every skills gap requires an apprenticeship. An experienced employee may need focused development in one area, a manager may need support as their responsibilities increase, or an organisation may need capability quickly because the business environment has changed.

Target the Actual Skills Gap

Focus development on what the employee genuinely needs to become better at doing rather than repeating knowledge and experience they already have.

Apply Learning Immediately

Employees use their own organisation, role, customers, processes, team or business challenge throughout the programme.

Develop at the Right Level

Start at Foundations, Intermediate or Advanced level depending on existing experience instead of assuming every employee needs the same starting point.

Respond to Change Faster

Develop capability when technology, customer behaviour, organisational priorities, regulation or workforce responsibilities change.

Keep the Workplace Central

Training is designed around practical application so development creates outputs, recommendations and improvement activity that can continue after the programme.

Build a Flexible Development Pathway

Take one focused programme now or progress through several stages when an employee needs broader capability over time.

Leadership & Management

Particularly Relevant for Leadership & Management

The need to develop managers has not disappeared because the funding route has changed.

Government funding for new starts on the main Team Leader Level 3, Operations Manager Level 5 and Chartered Manager Degree Level 6 apprenticeship standards was withdrawn from 1 September 2026.

Yet organisations still promote people into management. Existing managers still need to improve communication, delegation, performance management, decision making, strategy and change leadership.

Commercial Leadership & Management training gives employers a direct route to continue developing this capability without forcing every manager through the same long programme.

Focus Development Where It Will Create the Most Value

Choose the capability area most relevant to your organisation.

Marketing

Marketing & Digital Growth

Strategy, customer understanding, analytics, SEO, content, campaigns and measurable commercial growth.

Explore Marketing →
AI & Automation

Productivity & Transformation

Responsible AI, process improvement, workflow design, automation, governance and measurable productivity.

Explore AI →
Leadership

Leadership & Management

People leadership, performance, decision making, strategy, organisational culture and leading change.

Explore Leadership →
Responsible Business

CSR, Social Value & Sustainability

Impact evidence, social value, sustainability, ESG, procurement, tenders and funder requirements.

Explore CSR →

Start with the Capability Gap — Then Choose the Right Development Route

Tell us what the employee already does confidently, where the organisation needs greater capability and what you want them to become better at doing. We can help you identify whether commercial training, an apprenticeship or a combination of the two is the most appropriate route.

Discuss Your Workforce Development Need →
Commercial Development Suites

Focus Development Where It Will Create the Most Value

Choose the capability area most relevant to the employee and the organisation. Each suite provides a progression from foundations through more advanced application, while employers can enter at the stage that best reflects existing experience.

Marketing

Marketing & Digital Growth

Develop customer understanding, marketing strategy, analytics, CRM, content, SEO, paid activity and multi-channel growth — from foundations through to measurable commercial performance.

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AI & Automation

AI, Productivity & Transformation

Progress from responsible everyday AI use through process analysis and workflow design into automation, implementation, governance and measurable organisational improvement.

Explore the AI & Automation Suite →
Leadership & Management

From Manager to Strategic Leader

Develop capability from first-line people leadership through performance management and better decisions into strategy, organisational culture, change and senior leadership.

Explore the Leadership Suite →
CSR · Social Value · Sustainability

Responsible Business & Impact

Move from responsible-business foundations through impact measurement into ESG, sustainability, procurement, tender evidence and credible organisational reporting.

Explore the CSR & Social Value Suite →
Beyond Technical Skills

Develop the Wider Capability That Helps Organisations Perform

Alongside our core commercial suites, Qualia Academy supports organisations with workforce inclusion, leadership insight, innovation and social-value development.

Latent Advantage™ Framework

Our research-led framework helps organisations identify hidden talent, unlock innovation and create measurable social value. It is designed to improve retention, engagement and workforce performance while supporting longer-term organisational growth.

Inclusive Leadership

Research-led development spanning Neurodiversity in the Workplace through to wider socio-economic inclusion, helping managers create environments where different employees can contribute and progress.

Reverse Mentoring™

Unlock workforce insight, strengthen employee voice and improve leadership understanding through structured reverse-mentoring programmes designed to create value for employees and organisations.

Innovation Through Intrapreneurship™

Identify and develop employees with entrepreneurial potential so that ideas, improvements and innovation can emerge from inside the organisation rather than depending only on senior leadership or external consultants.

Organisational & Commercial Impact

Social Value & Procurement Support

Understand how workforce development, inclusion, apprenticeships, employee engagement and responsible organisational practice can contribute towards measurable social-value outcomes. Develop stronger evidence for procurement, tender submissions, contract delivery and stakeholder reporting.

Employer-Led Development

Skills Development Should Solve an Organisational Problem

Qualia Academy's commercial programmes are designed around workplace application. The aim is not simply for an employee to know more at the end of the course, but to become better able to use that knowledge within their role.

That may mean improving marketing performance, redesigning an inefficient process, leading a team more effectively, strengthening evidence for a tender or developing a more strategic organisational response.

Upskill your team, develop future leaders or build specialist capability around the priorities that matter to your organisation.

Start with What Your Organisation Needs to Become Better At

Tell us about the employee, their current experience and the capability your organisation needs to develop. We can help you identify the right starting point — whether that is focused commercial training, a complete development pathway or an apprenticeship.

Upskill your team, grow future leaders or recruit an apprentice — our employer‑designed programmes deliver practical, workplace‑ready skills that drive measurable impact. For a tailored plan, make an enquiry or call Kirsty directly on 07854 581587.